Cravath, Swaine & Moore LLP

Resource Management Manager

OVERVIEW

The Resource Management Manager manages all library management and budgeting technologies. The role involves evaluating, negotiating contracts, purchasing, marketing, cataloging, tracking costs and licensing, monitoring usage, and maintaining the budget and historical records of the department’s print and digital resources. The role also establishes and executes the Resource Management Services’ policies and procedures, including those related to acquisitions and cataloging, metadata, preservation, access, licensing and effective awareness and use. The Research Management Manager works closely with the Senior Manager of Research Services to develop and implement priorities and projects to meet the current and emerging information needs of the Firm and its’ clients.

RESPONSIBILITIES

  • Responsible for all library management and budgeting technology tools, including EOS, Quest, Research Monitor, Research Hub, Newsdesk, Vable, digital resources database, LexisNexis Account Center, Westlaw's billing platform and more;
  • Works with the Senior Manager of Research Services to plan and implement special projects related to Electronic Resources, including custom developments for EOS, Research Monitor and other systems;
  • Develops and implements all policies and procedures relating to the Firm's integrated library system and maintains the integrity of the database;
  • Oversees original cataloging and classification of library materials in the Firm wide integrated library system, EOS;
  • Oversees the implementation of all additions, changes and upgrades to the functionality of EOS;
  • Works with the Sr. Manager of Research Services to produce the annual budget for all subscriptions and publications;
  • Oversees and monitors the department spending during the year, including developing and implementing guidelines and procedures for cost recovery and collection development, and codes and processes invoices for timely payment;
  • Negotiates with vendors for new licenses, subscriptions and renewals;
  • Manages vendor services, contracts and relationships, including online research vendors, print content, subscriptions and library administration;
  • Oversees the maintenance of the department's accounting database and digital resources database;
  • Maintains the Firm's electronic resources infrastructure, such as practice group research pages;
  • Coordinates the provision of training for attorneys and staff on the use and functionality of online resources, including orientation sessions for new hires to Library Department services;
  • Works with the department's staff, IT and vendors to troubleshoot technical issues related to the integrated library system, online databases and subscriptions;
  • Coordinates with the Research Manager on collection development and generates reports for practice groups of materials relevant to their practice;
  • Recommends and evaluates new information sources;
  • Trains, evaluates and supervises resource management staff in their day-to-day responsibilities in acquisitions, cataloging, distribution, circulation and record-keeping, and promotes staff development;
  • Compiles statistics and produces reports on Electronic Resources operations, including acquisitions, cataloging, circulation and usage of the online catalog;
  • Monitors the library's physical space and collections;
  • Manages the department's collection in the integrated library system (EOS) and develops and maintains a standard approach to managing all resources;
  • Responsible for overseeing electronic subscription trials, licensing, authentication and usage reporting;
  • Leads efforts to migrate content from print to digital options, including desktop and mobile device access;
  • Keeps abreast of new developments in knowledge management and library science, especially in the field of library technical services, through participation in professional development activities;
  • Assists the Sr. Manager of Research Services with compilation of data and information for inclusion in reports to management, as requested;
  • Leads or assists with special projects, as needed; and
  • Performs other duties, as required.­­­­­­­­­­­­­

QUALIFICATIONS

  • Advanced degree in law, computer science or librarianship required;
  • Minimum 5 years’ experience in law firm KM, library, business development, legal practice or related discipline;
  • Minimum 2 years’ management experience, including supervision, strategic planning, project development and implementation;
  • Proven record of accomplishments in KM, information or library science;
  • Knowledge of all aspects of library operations in a law firm setting, including resource development, research services and products, information systems, technologies and applications;
  • Advanced internet research skills, including knowledge of Lexis, Westlaw or other online legal databases;
  • Knowledge of library goals, practices and products;
  • Understanding of the legal profession, including a basic knowledge of litigation and transactional practices;
  • Demonstrated skills and abilities in leadership, management and administration, including strategic planning, project development and administration;
  • Proven track record of developing creative and cost-effective solutions to library and research challenges;
  • Excellent oral and written communication skills, including business and professional writing and presentations before large and small groups;
  • Strong client service attitude;
  • Innovative and creative thinker;
  • Strong problem solving and analytical skills;
  • Highly developed organizational skills;
  • Polished presentation and interpersonal skills;
  • Ability to work with minimum supervision and to follow up and follow through despite tight deadlines and multiple responsibilities;
  • Knowledge of Word, Excel, PowerPoint and Lotus Notes;
  • Elementary knowledge of graphical user interfaces;
  • Expertise in using library management tools such as Research Monitor, Quest, library OPACs, billing interfaces such as Lexis' Account Management Center, Lexis Newsdesk and Vable;
  • Ability to work effectively under pressure and to manage multiple priorities under deadlines;
  • Excellent interpersonal skills, with the ability to forge relationships with partners and associates, management, colleagues, staff and vendors;
  • Ability to lead, be part of a team, or work independently as required;
  • Facility for critical evaluation, analysis and creative problem solving;
  • Strong commitment to excellence and customer service orientation; and
  • Ability to work additional hours, as needed.

This position is located in our New York office. We offer a competitive compensation package and excellent benefits including, but not limited to, medical, dental, vision care, 401(k) and substantial health club discounts.